Mortgage
Mortgage Origination
IDP

Infrrd – No-Touch Mortgage Processing (NTP)

This case study highlights how no-touch mortgage processing revolutionizes home loans by leveraging automation to enhance efficiency and improve customer experience in the mortgage industry.
60
%
Lower processing cost per-loan
150
M+
Documents processed
40
%
No-Touch Processing (NTP) Rate
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From Challenge to Triumph: Our Client's Journey to Redefining Mortgage Origination

Our client, one of the top-tier American mortgage originators, faced numerous challenges in mortgage document processing. Every day, their team struggled with the slow and tedious manual processes, the overwhelming complexity of handling various documents at a time, and the ever-present pressure of regulatory compliance. But more than anything, they wanted to quicken application processing times and improve customer retention. With a vision to improve their end-to-end document processing operation, they confronted their challenges head-on with Infrrd. 

Their intelligent move?

Integrating cutting-edge AI technology into their mortgage operations. This strategic decision catapulted them to new heights of efficiency and customer satisfaction. By adopting Infrrd IDP for Mortgage, an AI and ML-powered intelligent document processing solution with patented features, they saw a technology-led transformation of their mortgage processes.

Read to know how with Infrrd for Mortgage Origination, you can:

  • Reduce application processing cost by 60%
  • Experience superfast turnaround times
  • Process documents of any format or type - irrespective of the volume
  • Amplify your ROI to up to 11x and even more
  • Develop customer relationships to improve customer satisfaction and retention rates
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